CET 2179C - Computer Software Support Essentials

Credits: 3

Prerequisite or Corequisite: CGS 1060 with a grade of “C” or higher.

This course provides students with the knowledge needed to support users of personal computers in an organization. It focuses on the software dimension, both operating systems and applications. Students are taught the skills needed to service, troubleshoot, diagnose and correct operating system problems. Lab work includes hands on work with several versions of operating systems. This lab work includes updating and installation of patches and service packs as well as updating application and utility software. This course prepares students for the CompTIA A+ Software certification.

Terms Offered: Fall, Spring, Summer

Contact Hours: 4
Hours: 4